CONEXI PROFESSIONAL PROVIDER TERMS — PAY PER LEAD

Last updated: August 2026

1. Scope

These Terms govern Professionals advertising services and purchasing leads through CONEXI.

CONEXI is operated by:

CONEXi Ltd
Company number 10161567
128 City Road, London, EC1V 2NX
hello@conexi.co

These Terms operate alongside the general CONEXI Terms of Use.

2. Professional Status

Professionals operate as independent businesses.

CONEXI does not employ Professionals and does not guarantee them any minimum number or value of enquiries.

Professionals are responsible for their own:

• Professional service
• Taxation
• Insurance
• Legal obligations
• Regulatory obligations
• Professional-client agreements

3. Listing Model

The standard CONEXI Professional model has no upfront Professional listing charge.

CONEXI monetises Professional listings primarily through pay-per-lead charges.

CONEXI may introduce optional paid services in the future, but these will not be charged without appropriate disclosure and agreement.

4. Professional Verification

CONEXI may require verification before approving or continuing to display a Professional listing.

You must provide truthful and current information.

You must notify CONEXI if a material credential, accreditation or qualification shown on your profile expires, is suspended or becomes inaccurate.

CONEXI may remove or amend verification status where appropriate.

5. Definition of a Lead

A lead is created when a Coach takes eligible action, demonstrating an intention to contact or potentially engage a Professional.

This may include:

• Submitting a contact enquiry
• Submitting a booking request
• Another lead-generating action expressly identified by CONEXI

A listing view alone does not constitute a paid lead.

6. Anonymous Lead Summary

Before purchasing a lead, CONEXI may display information such as:

• Coach Names
• Career stage
• Coaching goal
• Credential objective
• Development requirement
• Requested service
• Delivery preference
• Other relevant requirements

CONEXI will not intentionally disclose the Coach’s direct identity or contact details before the Professional receives authorised access to the lead.

7. Lead Price

The standard price for an individual verified CONEXI lead is:  £99

Eligible prepaid lead credits may be purchased at an effective price of:  £495 for 5 credits and £695 for 10 credits.

The price displayed before purchase is the applicable price.

CONEXI may change prices prospectively.

Changing future prices does not retrospectively change the price of a completed transaction.

8. Purchasing a Lead

The Professional chooses whether to purchase a lead.

When the Professional purchases the lead, CONEXI may release sufficient information to allow the Professional to contact or respond to the Coach.

Purchasing a lead means purchasing access to a business opportunity. It does not mean purchasing a guaranteed client.

9. No Guarantee

CONEXI does not guarantee:

• The Coach will respond
• The Coach will choose the Professional
• A meeting will take place
• A contract will result
• The lead will generate revenue
• The lead is exclusive unless specifically stated

10. Valid Leads

A lead will normally be treated as valid where:

• It appears to originate from a genuine Coach
• The contact details supplied are reasonably capable of being used
• The enquiry reasonably relates to Professional services available through CONEXI
• The enquiry is not obvious automated spam

11. Invalid Lead Claims

A Professional may request a credit where a lead is demonstrably invalid, for example:

• Contact information is materially fictitious
• It is automated spam
• The Coach confirms they did not make the enquiry
• The same enquiry was incorrectly charged twice to the same Professional because of a technical error

Requests should normally be submitted within 7 calendar days of purchase.

CONEXI may inspect relevant system records before deciding the claim.

12. What Does Not Make a Lead Invalid

A lead will not be invalid merely because:

• The Coach does not reply
• The Coach chooses another Professional
• The Coach changes their mind
• The Coach’s budget is lower than expected
• Scheduling cannot be agreed
• The Professional decides the opportunity is unattractive
• The Professional responds too late
• The Coach decides not to proceed

13. Lead Credits

Lead credits:

• Have no independent cash value
• Can only be used for eligible CONEXI transactions
• Cannot normally be transferred to unrelated accounts
• May be cancelled where obtained through fraud or platform abuse

Any expiry rules applicable to purchased credits must be displayed before purchase.

14. Professional Use of Lead Data

Coach contact details, obtained through CONEXI must only be used for legitimate purposes connected with the enquiry, unless another lawful basis exists for further use.

Professionals must comply with applicable privacy and direct-marketing laws when using lead information.

15. Circumvention

Professionals must not deliberately use information obtained from CONEXI to identify a lead elsewhere before purchasing it solely to avoid the applicable lead charge.

Once a lead has been legitimately purchased, CONEXI does not require subsequent Professional services to remain on-platform unless expressly agreed otherwise.

16. Professional Conduct

Professionals must:

• Maintain accurate listings
• Accurately represent credentials
• Behave professionally
• Avoid misleading claims
• Respect confidentiality
• Comply with applicable professional obligations
• Respond appropriately to complaints

17. Suspension

CONEXI may restrict a Professional’s listing or account for reasons including:

• False credentials
• Unpaid amounts
• Material complaints
• Misuse of leads
• Fraud
• Repeated platform abuse
• Circumvention
• Review manipulation
• Serious breach of CONEXI policies

Where applicable, Professionals may use the CONEXI appeals process.

18. Contact

hello@conexi.co

CONEXi Ltd
128 City Road
London
EC1V 2NX